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HELP CENTER

How can we help?

Find the next step for accounts, students, assignments, exam access, results, and question feedback.

Accounts and sign-in

Sign in with Google or request a one-time code by email. Your Student, Parent, or Teacher account type stays connected to the account you verified.

Open sign in

Connect a student

Open the Family workspace, enter the student’s email, and send an invitation. Progress is shared only after the student accepts.

Open Family workspace

Exams and access

Browse the exam library without an account. Sign in when you need saved history, assignments, personalized training, or an exam pass.

Browse exams

Results and assignments

Submitted work appears in Results. Parents and teachers can review student progress after the student has joined the family or class connection.

Open your workspace
SUPPORT

Still need help?

Include the page you were using and what you expected to happen. Do not send passwords, activation codes, or payment details.

Email support@hikavo.comFor a problem with a specific question, use “Report a problem” on that question so the question details are included automatically.